This policy covers the data we might collect when you visit our website and/or submit information to us through our contact form.
Website Usage Data
We collect usage data from all visitors who land on our website, such as your rough geographical location, how you came to our website, pages you looked at, and how you interacted with specific pages.
All this data is completely anonymised, and we only use it to help improve the user experience of our website, such as informing changes to the site navigation, page layout and content improvements.
Contact Form Data
If you use our contact form, or drop us an email, we will store all the data you provide in our database. This is so that we can reply to your questions – either over email or telephone - and start building up a relationship with you.
You can request to be completely removed from our database at any time by email, telephone or our contact form.
We'll keep your data for no more than 12 months.
Newsletter Subscription Data
If you join our email newsletter, we will store your contact details and send you newsletters ever so often. You’re welcome to unsubscribe at any time – just click the ‘unsubscribe button’ on one of our emails or contact us.
If our emails start to bounce, on the third attempt, we will assume that’s because your email is no longer active – perhaps because you’ve left your company – and we will automatically remove you from our database.
Data Storage and Security Access
Your data will be securely stored in our CRM system with strict protocols in place for who can access it, how long it is stored and when it is removed.
If you submit your data through our contact form, or send us an email, and you instruct us to proceed with one of our services, your data will be shared with our Charging Providers.