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Here to help

Browse the topics and FAQs below to find the answer you’re searching for. We’ve tried to cover everything, but if we’ve missed something out, drop us a message by clicking on the contact icon at the bottom right-hand cover of this page.

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Glossary

Charging Sockets are the individual outlets on a Charging Device. Typically, each Charging Device will come with one or two Charging Sockets. Some Rapid Charge Points may have more.

Your distribution network operator (DNO) is the company that owns and operates the power lines and infrastructure that supply electricity to your site(s).

A site-based company car or van used for business purposes only – such as a delivery van or pool car.

A home-based company car or van used for business purposes only – such as a maintenance van.

A car or van provided by the company for business and private use of an employee.

A car or van financed by the company and paid for by the employee through payroll deductions.

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